Shipping Policy
Effective Date: [January 1st, 2025]
At Woods-Man Caribbean Ltd., we are committed to delivering your favorite products promptly and efficiently. This Shipping Policy outlines our terms and procedures for shipping within Trinidad & Tobago and internationally.
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1. Shipping Locations
- Domestic Shipping: We deliver across Trinidad & Tobago, including remote areas.
- International Shipping: Currently, we offer international shipping to select regions. Please contact us for availability.
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2. Shipping Costs
- Flat Rate Shipping: A standard shipping fee of [Insert Fee] applies to all orders below [Insert Threshold].
- Free Shipping: Orders exceeding [Insert Amount] qualify for free shipping within Trinidad & Tobago.
- International Rates: Shipping fees for international orders vary by destination and will be calculated at checkout.
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3. Delivery Timeframes
- Domestic Orders:
- Standard delivery: 3–5 business days.
- Remote areas: 5–7 business days.
- International Orders: Delivery times range from 7–14 business days, depending on the destination.
*Note*: Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, customs delays, or carrier issues.
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4. Order Processing
- Orders placed before 3:00 PM (local time) are processed on the same business day.
- Orders placed after this time or on weekends/holidays will be processed the next business day.
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5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to monitor the delivery progress.
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6. Lost or Delayed Packages
- If your order is delayed or lost during transit, please contact us at *[Your Email Address]* or *[Your Phone Number]*. We will work with the carrier to resolve the issue promptly.
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7. Shipping Restrictions
- Perishable products are only shipped within Trinidad & Tobago to ensure freshness and quality.
- Some international destinations may have restrictions on specific products.
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8. Incorrect Shipping Information
- It is the responsibility of the customer to provide accurate shipping details at checkout.
- We are not responsible for packages delivered to incorrect addresses due to customer errors.
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9. Returns Due to Failed Delivery
- If a package is returned to us due to an incorrect address or failure to accept delivery, additional shipping fees may apply for re-delivery.
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10. Contact Us
For any questions or concerns regarding shipping, please contact our support team:
- Email: legal@woodsmancaribbean.com
- Phone: 1 868 360 3717
- Business Hours: Monday - Friday, 9am - 5pm